Style on the go, comfort at home.

Our goal is to ensure you are completely satisfied with your purchases. If, for any reason, you wish to return or exchange a product, the following terms apply:

1. Right of Return

Customers have the right to return a product within 14 calendar days from the date of receipt, without providing a reason.

2. Return / Exchange Conditions

• The product must be in its original condition, without damage or signs of use.
  
• Returns/exchanges are accepted only with the original packaging.
  
• A proof of purchase or invoice is required.
  

3. Return or Exchange Procedure

• Contact us at contact@thevbrand.com or +30 697 226 5507 to notify us of your intention.
  
• Specify whether you would like a refund or an exchange for another product of the same value.
  
• Refunds are issued only in case of our error.
  

4. Return Shipping Costs

• The cost of returning the product is borne by the customer.
  
• If, after inspection, the product is found to be defective or the wrong item was sent, all return/shipping costs for the new product are covered by us (refunded to your account).
  
• If you wish to exchange a product and it is not our mistake, all shipping costs are your responsibility.
  

5. Refunds

• Refunds are processed within 10 days from the receipt and inspection of the product.
  
• Refunds are made using the same payment method used in the original order, unless otherwise agreed.
  

6. Exceptions

Returns/exchanges are not accepted for:

• Products that have been used or are not in perfect condition.
  
• Items that are made-to-order or customized.